4f. Can I do a refund if the product purchased at The Shilla Duty Free Singapore is more expensive than purchases in other Asia-Pacific Airports?
Yes, a refund is possible as long as it complies within the 30 Days refund policy. Do note that item has to be in a resalable condition (unopened and unused) together with the proof of purchase. If the price is found to be more expensive, we will refund 2x the price difference to you. 2x Price Difference Policy is also applicable for online purchases on iShopChangi portal.