Careers – Cashier

Join us to work in travel retail beauty, an exciting career awaits in Changi Airport.

 

The Cashier is responsible to perform cashiering duties in an efficient, timely manner with high degree of accuracy and deliver a seamless customer experience

 

Cashiering

  • Complete customer transactions in a professional, timely manner and with highest level of respect
  • Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay staff purchase etc.
  • Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
  • Reduce the customer’s waiting time to a minimum
  • Advise customer on GST and refund/exchange policy
  • Conduct daily cash balancing and cash drops
  • Update conversion rate as and when necessary
  • Achieve the turnaround time for cashiering with high productivity level

 

Customer Service

  • Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
  • Ensure that Shilla’s service step is used in every customer interaction
  • Respond to customer queries and complaints in a polite and courteous manner
  • Maintain a well groomed appearance and project the right professional image at all times

 

Store Maintenance

  • Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
  • Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

 

Store Operations

  • Operate the POS cash register and handle various mode of payment
  • Be familiar with the store layout and direct customers to merchandise, service and fellow colleagues if necessary
  • Any other duties as per assigned

 

Teamwork

  • Collaborate with co-workers to accomplish sales and service goals
  • Provide manager with customers’ feedback in a regular manner

 

To apply, kindly email your resume to: [email protected] Only shortlisted applicants will be contacted.